VendorLens connects to your order history and your team's customer call recordings. It scores every account for risk, writes a daily revenue briefing, and hands your team a prioritised action queue — so every rep knows exactly who to call and why.
CSV and Excel order exports · Call recordings and transcripts · No CRM required
Your reps manage dozens of repeat-order accounts. Most revenue tools are built for SaaS companies tracking monthly subscriptions. VendorLens is built for how your business actually works: order cycles, seasonal patterns, and account relationships managed through direct customer calls.
Platform
Every plan includes every module. No add-ons, no feature tiers. Credits determine how often you run the AI — not what it can see.
Every run, VendorLens writes a plain-language briefing for your team: which accounts changed, what the change means, and what to do about it. A document you read in five minutes — not a dashboard you have to interpret.
Every account is scored for risk based on order frequency, order size trend, and time since last order. Scores update each run. High-risk accounts are surfaced at the top of every briefing.
Upload a recording or transcript from any customer call — sales call, account review, renewal conversation. VendorLens extracts buying intent, objections raised, commitments your team made, and competitors mentioned, then attaches them to that account record.
Every insight the AI generates becomes a task in your team's queue. Each task shows the account name, the reason it was flagged, and what to do next. Your team works through it. One click marks it done and logs the action.
Accounts placing smaller orders or going longer between orders are flagged automatically — with the order trend behind the flag. Catch the signal early enough to make a call, not after the customer has already moved on.
Accounts buying from one product category but not others, and regions where a product is selling well but has barely been introduced — identified from your own order history, no manual analysis required.
How it works
No data engineering. No integration project. Upload your exports and call files and VendorLens handles the rest.
Export from your ERP, distribution platform, accounting software, or spreadsheets. Upload as CSV or Excel. VendorLens reads your account structure and order history automatically — no custom integration required.
Drop in recordings or transcripts from your team's customer calls: sales conversations, account check-ins, renewal calls, follow-ups. Supported: MP3, MP4, WAV, PDF, TXT. Each file is matched to the right account.
VendorLens reads everything, scores every account for risk, and writes your first revenue briefing. First run takes a few minutes. Scheduled runs update on a cadence you set — daily on Professional and Business plans.
The briefing resolves into a prioritised action queue. Every item has an account name, a reason, and a suggested next action. Your team works through it in the platform. Completed items are logged automatically.
Call Intelligence
Upload a recording or transcript from any customer call and VendorLens automatically extracts four things: what the customer wants to buy next, what objections are holding them back, what your rep committed to do, and which competitors came up. Everything is written to that account's record alongside their full order history — so your team has the complete picture before every call.
Security
Every workspace is isolated at the database level with row-level security. No shared tables, no cross-tenant queries.
Row-level security scopes every query to your organisation. Access control is not a frontend check that can be bypassed.
Three roles: Owner, Admin, and Member. Every person on your team can use the platform — each with the right level of control.
Your order exports and call recordings are used to run your workspace and nothing else. They are never used to train shared models or improve the AI for other customers.
Pricing
Credits are consumed when the AI runs an analysis. Every plan includes all six modules, unlimited team members, and unlimited historical data.
Free
200 analysis credits / month
Professional
4,000 analysis credits / month
Business
11,000 analysis credits / month
Upload your order exports and your team's call recordings. VendorLens scores every account, writes the briefing, and builds the queue. Your team can start working it the same day.